FAQs - EP Cleaners

Yes we have been a registered company since September 2005 at company house (company house No 10174798)

Yes we are Vat registered (Vat No 298 7142 54)

Yes we have full public liability insurance to £5,000,000 and employee liability insurance to £10,000,000

Unlike many cleaning companies all our cleaners work for us exclusively. They are vetted and trained to the highest standard. We only use the finest chemicals and equipment in the market. We can take photographs and write reports on the property after the clean. This information can be emailed over to you, the estate agent or landlord. We not only clean but provide advice and help in making sure the property is cleaned to a high standard.

We cover most of London, Greater London, Kent and Surrey.

All are cleaners work for EP Cleaners exclusively, we are not an agency and do not outsource any of our cleaning work.

We are a reactive cleaning company concentrating on End of Tenancy cleaning, Builders Cleans and carpet cleaning. Please see our cleaning services page.

We provide all our own cleaning equipment and chemicals including vacuum cleaning and carpet cleaning machinery.

Our cleaners will not leave the property until you are entirely happy with the clean. In the rare instance there is a problem the same cleaner(s) would return to the property. We can take pictures before and after the clean

Yes we can provide references from our current customers. Please explore the reviews section of our website.

We can usually have our cleaners visit your property within 24-48 hours as we only undertake reactive cleaning.

We work 7 days a week from 7am to 7pm. Sometimes due to the nature of the clean we have to work later than 7pm.

We generally send a team of 2 to 5 cleaners depending in the size of the property

We will advise you if the congestion or parking applies to the property clean.

Housekeep is a premium online service focused on finding you the perfect, regular cleaner. Each cleaner is experienced in home cleaning, background-checked and rated 5* by their customers.

We always vacuum the carpets first. The first step in the steam-cleaning process is pre-treatment, which helps to fully remove any stains. We can use specific spotting agents in order to remove stubborn stains like blood and tea. We only use Prochem chemicals in our hot water extraction pro machines, which both cleans and extracts water from the carpet leaving it 90% dry.

We use only Prochem professional carpet, upholstery and general cleaning equipment.

Yes. Cleaning of the oven, cupboards and other appliances, inside and out, is included in the price for the Professional End of Tenancy Cleaning.